USER RESEARCHER

We are looking for a motivated and insightful user researcher based in Ghana who will work closely with overseas project team. The user researcher will help us create useful, usable and delightful mobile/web products for users and inspire improvement at all stages of product development by delivering compelling insights based on user research findings.

Key Roles and Responsibilities

• Collaborating closely with overseas teams to organize and execute user research both online and offline, recording survey processes, collecting and analyzing research data / study results; 
•  Building and maintaining respondent recruitment channels, engaging targeted respondents in structured surveys; 
• Monitoring competitive market dynamics, conducting benchmark studies and competitive analysis on a regular basis; 
• Monitoring online and offline public opinions towards products and reporting to overseas teams on a regular basis.
• Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical features
• Work in a highly collaborative fashion with design, product, operation and marketing teams

Required Competencies and Attributes

• A desire to keep pushing your work until all details are attended to;
• Fluency in English;
• Proficiency in Microsoft Office;
•  Excellent communication skill, strong capability of observing and analyzing, strong time management skill, proactive, responsible, and team spirit.

• Bachelor’s Degree in Anthropology, Psychology, Sociology, Human Factors Engineering, Computer Science or relevant field;
• 1+ years’ work experience in user research or market research, preferable with exposure in mobile/web product;