Accra & Tema Region, Kumasi & Ashanti Region
Posted 3 years ago

We are looking for a motivated and insightful user researcher based in Ghana who will work closely with overseas project team. The user researcher will help us create useful, usable and delightful mobile/web products for users and inspire improvement at all stages of product development by delivering compelling insights based on user research findings.

Key Roles and Responsibilities

  • Collaborating closely with overseas teams to organize and execute user research both online and offline, recording survey processes, collecting and analyzing research data / study results; 
  •  Building and maintaining respondent recruitment channels, engaging targeted respondents in structured surveys; 
  • Monitoring competitive market dynamics, conducting benchmark studies and competitive analysis on a regular basis; 
  • Monitoring online and offline public opinions towards products and reporting to overseas teams on a regular basis.
  • Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical features
  • Work in a highly collaborative fashion with design, product, operation and marketing teams

Required Competencies and Attributes

  • A desire to keep pushing your work until all details are attended to;
  • Fluency in English;
  • Proficiency in Microsoft Office;
  •  Excellent communication skill, strong capability of observing and analyzing, strong time management skill, proactive, responsible, and team spirit.
  • Bachelor’s Degree in Anthropology, Psychology, Sociology, Human Factors Engineering, Computer Science or relevant field;
  • 1+ years’ work experience in user research or market research, preferable with exposure in mobile/web product;

Job Features

Job CategoryAdmin & Office, Management & Business Development, Marketing & Communication

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