JOB RESPONSIBILITIES

• Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures
• Promoting equality and diversity as part of the culture of the organization
• Liaising with a range of people involved in policy areas such as staff performance and health and safety
• Recruiting staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing, and selecting candidates
• Developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures, and absence management
• Preparing staff handbooks
• Advising on pay and other remuneration issues, including promotion and benefits
• Undertaking regular salary reviews
• Negotiating with staff and their representatives (for example, trade union officials) on issues relating to pay and conditions
• Administering payroll and maintaining employee records
• Interpreting and advising on employment law
• Dealing with grievances and implementing disciplinary procedures
• Developing HR planning strategies, which consider immediate and long-term staff requirements
• Planning and sometimes delivering training, including new staff inductions
• Analyzing training needs in conjunction with departmental managers.

SKILLS

• Business awareness and management skills
• Organizational skills and the ability to understand detailed information
• IT and numeracy skills, with strong IT skills required if managing/operating computerized payroll and benefits systems
• Interpersonal skills to form effective working relationships with people at all levels
• A proven track record of ‘making a difference’
• The ability to analyses, interpret and explain employment law
• Integrity and approachability, as managers and staff must feel able to discuss sensitive and confidential issues with you
• Curiosity and a willingness to challenge organizational culture where necessary
• The ability to compile and interpret statistical data and communicate it in a professional and understandable manner
• Influencing and negotiating skills to implement personnel policies
• Potential to handle a leadership role.

Educational Qualifications

Business Administration / Management

Human resources management

Social administration.

1 – 3 years of experience

Engage with partners to understand their sales and marketing
strategy.

Responsibilities

1. Work with Absolute Channel Sales Managers, MSP partners, to develop
   campaigns, presentations, events, and materials that are tailored to
   both partners and their customers.
2. Engage with stakeholders across the business to define and implement
   our strategy, initiatives, and programs for the growth of the company.
3. Develop scalable and relevant partner demand metrics and measurements
   to quantify program impact.
4. Provide timely and relevant communications, promotions, and education
   for new products, solutions, and feature launches at top partners.
5. Daily master dealer inventory reporting
6. Target and achievement tracking
    
      

Requirements

1. Excellent analytical and reporting writing skills, familiarity with
   all Channel functions, updated with our organization’s competitions
   (their products and problems) and good knowledge of the market.
2. Leadership skills, Team Management, Analytical, Interpersonal
   Relationship and Sales Management
3. 4 years of related role experience
4. Experience in the mobile device industry will be an added advantage
      
      
   
   

PURPOSE

Your role will mainly be to create engaging content (written and visual) and to implement the digital marketing strategy through social media channels to create and maintain a strong online presence for the company.

Key Roles and Responsibilities

• Growing the company’s social media numbers. (Followership, Impressions & Engagement)
• Content curation and promotion
• Executing, measuring and reporting on digital marketing campaigns.
• Strategizing, executing and reporting on advertising campaigns. i.e., social media Ads, Google Ads & SEO/SEM.
• Drafting themed written material such as company’s marketing partnerships and campaigns.
• Arrange interviews and editorial material with key artists and industry players.
• Growing and maintaining active users through digital platforms.
• Identify, manage and lead influencer-based marketing.
• Recruit, train and manage micro-influencers, fans & student groups.
• Support on-ground activations and influencing on digital campaigns.
• Work with other regional teams and offer overall support to the marketing department.
• Deliver weekly and monthly analytic reports on KPIs & OKRs set.
• Stay up-to-date with emerging digital marketing trends and technologies and make recommendations for incorporating them into the marketing mix.

Key Performance Indicators (KPI)

• Awareness of the the company’s brand.
• Social Media followership count, insights, engagement & loyalty/retention
• Number of Social Media users converted to Active users and Paid subscribers of Boomplay
• Number of referrals from our Social Media Platforms in Kenya.

Required Competencies and Attributes

• Experience in social media or marketing position or expertise in multiple social media platforms
• You are fluent and have a great English level
• Creative profile with solid writing and editing skills > ability to deliver creative content (text, image, video)
• Project management skills (handling time-sensitive projects), attention to detail and ability to multitask
• Good standards of professional conduct with excellent communication skills
• Ability to take a flexible approach to working hours.
• Sound knowledge of online marketing strategy, SEO and Google Analytics
• Being a tech-enthusiastic with design notions is definitely a plus.

Experience & Qualifications

• Minimum 3 years of experience in digital marketing.
• Proven track record of developing and executing successful digital marketing campaigns
• Strong understanding of SEO, PPC advertising, social media, and email marketing
• Excellent writing, communication, and presentation skills
• Experience using analytics tools, such as Google Analytics, Meta Analytics, to measure and report on campaign performance
• Ability to work independently and as part of a team
• Strong problem-solving and decision-making skills.

PURPOSE

Drive the local strategy and execution of marketing efforts in the country in line with the company’s global marketing strategies and key user acquisition and retention metrics.

Key Roles and Responsibilities

• Lead the local marketing team. Responsible for the local marketing strategies and execution.
• Monitor the market to understand consumer and competitor behaviour. Use this insight to learn the local market opportunity and help guide the business in its marketing efforts.
• Ensure we are effectively communicating our brand and value proposition through appropriate marketing channels including but not limited to TV, Radio, Social Media, Print and BTL events to drive user growth, revenue and loyalty to the company.
• Collect and analyse data from promotion and marketing to increase acquisition, usage and social engagement.
• Work closely with Content Acquisition and Content Admin teams to drive the brand awareness among the artists, labels and users.
• Manage the marketing budget for the country to ensure marketing programs executed are ROI optimized.
• Manage all elements of the company’s brand including but not limited to communication, merchandise and events in the country. 
• Ability to devise, create, execute and track advertising campaigns to drive all brand metrics including User Acquisition, User Engagement, Usage and Conversion to Paid Subscriptions.
• Achieve co-branding and brand sponsorship to gain revenues.

Key Performance Indicators (KPI)

• The organic new user acquisition.
• Google Trends to present awareness of the company’s brand.
• Social Media followership count, insights, engagement & loyalty/retention
• Revenue via MKT campaigns.

Required Competencies and Attributes

• Solid knowledge of the digital advertising industry with a strong professional network of media, marketing and brand advertising professionals.
• Great attitude, with passion for music and the Boomplay brand and the ability to motivate and inspire others.
• Detail focused and analytically inclined with the ability to make clear recommendations through data insight.
• Excellent communicator, verbal and written.

Experience & Qualifications

• Minimum of 3 years’ experience in marketing or similar role
• Minimum of BSC/BA degree in Marketing or a related field
• Certifications in Marketing or Communication is an added advantage
• CIM/CAM Membership is desirable
• Experience acting as a social media thought leader influencing senior executives and gaining buy-in within a matrix organization
• Proven experience managing paid social budgets in an efficient manner on major platforms
• Experience in working across different global cultures a plus

PURPOSE

To increase the revenue through operations on the Live projects.  

Key Roles and Responsibilities

1. Keep recruiting and contracting professional content agencies and be responsible for the audition and management of the agencies.
2. Responsible for daily communicating with agencies, and helping to improve the performance of agencies.
3. Responsible for daily communicating with hosts, and helping to improve the quality of hosts.
4. Build and maintain a good cooperating environment and relationship with agencies and hosts.

Key Performance Indicators (KPI)

1. The number of daily active hosts on the platform.
2. The number of total hosts on the platform.
3. The number of total agencies recruited on the platform.

Required Competencies and Attributes

1. Respond to work messages in a timely manner, within 2 hours during working hours.
2. Be responsible to the host and agency, communicate with the host and agency about the content and interactive methods, and help the host and agency to improve the quality.
3. Able to proactively identify problems in all aspects and solve problems in a timely manner.
4. Can propose innovative solutions that can be implemented based on existing processes, content, directions, etc.

Experience & Qualifications

1. The experience of online app operations
2. The experience of live operations

Key Roles and Responsibilities

• Recording and editing artist interviews and shares
• Providing coverage at events, parties, activations, plaque awarding, etc
• Editing videos for social media and in-app.
• Submitting final videos recorded and photos taken and edited, before the deadline.

Required Competencies and Attributes

• Proven work experience as a video editor
• Solid experience with digital technology and editing software packages (e.g. Avid Media Composer, Lightworks, Premiere, After Effects and Final Cut)
• Demonstrable video editing ability with a strong portfolio
• Thorough knowledge of timing, motivation and continuity
• Familiarity with special effects, 3D and compositing
• Creative mind and storytelling skills

Purpose

Responsible for developing content strategy, securing/acquiring new content & additional rights for exploitation.

Key Roles andResponsibilities

• Acquire Kenyan music and digital content for the digital platforms developed by the company
• Source for quality music contents in Kenya, Uganda, Rwanda and Zambia.
• Actively build & maintain relationships  with  all  Kenyan, Ugandans, Rwandese and Zambian artists,  labels,  content  providers  & aggregators.
• Co-ordinate with all functional teams to ensure proper and smooth delivery of digital content for our platforms
  • Content Administration: Ensure in-demand content is curated properly & uploaded on time
  • Marketing: Ensure in-demand content is strategically marketed properly
  • Legal: Review contractual terms and conditions & ensure all contracts are executed properly
  • Finance: Ensure artists’ royalties are paid on time
  • Business Development: Develop and analyze business models for new content types
• Educate Musicians in East Africa about digital distribution & our app .
• Perform due diligence to ensure the rightful ownership of Intellectual Property
• Increase the company’s revenues by acquiring new, hot, trending & in-demand content
• Develop opportunities, partnerships and strategies to acquire content rapidly
• Identify potential up-coming artists and hit songs that the company can strategically market to generate more revenue
• Perform content strategy analysis to ensure our customers have the broadest selection of content available, regardless of territory
• Monitor the competitive landscape especially on content acquisition to help inform strategic planning
• Perform administrative follow-ups to resolve customer problems.
• Perform other duties as required

Key Performance Indicators (KPI)

• Number of contents acquired within a specific time.
• Number of distribution contracts executed completely
• Maintain a zero percent record of illegal content distribution on the digital platforms
• Quality of content acquired
• Cost savings on content acquisition

Required Competencies and Attributes

• Strong negotiation and organizational skills
• Extensive contacts in the music industry – A passion for music, entertainment & digital media
• Have a solid finger on the pulse of the current music trends
• Good communication (Verbal & Written) and inter-personal skills
• Ability to prioritize and re-prioritize workload needed
• Ability to develop strong partnerships and build consensus; equally capable at working independently

Experience & Qualifications

• 3+ years Experience working in the music industry or other related digital content acquisition roles
• A degree in Marketing, Music Business or a similar related field
• Strong understanding of digital music services and business models

PURPOSE

This position entails planning, managing and delivering offline marketing initiatives not limited to events, production of marketing collaterals and actively looking for offline marketing opportunities for Boomplay in Kenya.

Key Roles and Responsibilities

• Develop event initiatives in line with the overall marketing strategy
• Manage event budgets & disbursements
• Ensure adherence to schedule and timely achievement and execution of event milestones
• Manage the distribution of on-site collateral & giveaways
• Work with the team on design and execution of collateral & promo items
• Support the production & execution of marketing events
• Report & presenting performance analysis for experiential activations & events
• Liaise with the team to ensure content & event happenings are amplified via media channels
• Recruit & manage campus ambassadors & online influencers
• Identify sponsorships and partnerships in campuses for brand awareness purposes
• Act as a link between Boomplay & Universities by providing key insights about campuses and students
• Manage branding & on-ground activities at concerts, activations and live events such as branding set up & set down, BA recruitment & training etc
• Manage merchandise inventories & distribution as needed
• Provide administrative & operational support to the department 

Key Performance Indicators (KPI)

• Timely achievement & execution of marketing deliverables & event milestones 
• Ensure event KPIs are met
• Efficient management of events budget, marketing collaterals & merchandise
• Efficient management of campus ambassadors/influencers  

Required Competencies and Attributes

• Proven track record in event organisation, management and delivery
• Ability to manage time & deadlines, prioritize and re-prioritize workload needed
• Good communication (Verbal & Written), strong negotiation and
• inter-personal skills Superb organizational and planning skills 
• Good attention to detail
• Ability to work in a fast paced & dynamic industry
• Superb problem-solving skills

Experience & Qualifications

• Diploma or Bachelors Degree in Marketing, Project Management or any relevant field
• 1-3 years of events management experience 
• Experience in BTL activations will be a plus

Key Roles and Responsibilities

Create artworks and video assets for in-app, merchandise, mock ups, playlist covers, campaigns, social media, banners etc. and any other assets required by the company.

Key Performance Indicators (KPI)

Ensure the VI guide and rules are followed in creating assets.

Oversightory role of the Department by ensuring the team has the tools they need for their work.Write weekly reports of the team’s progress and plans.

Required Competencies and Attributes

1. Proven graphic designing experience. 

2. A strong portfolio of illustrations or other graphics. Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop).

3. A keen eye for aesthetics and details. Excellent communication skills.

4. Ability to work methodically and meet deadlines. 6. Degree in Design, Fine Arts or related field is a plus

PURPOSE

To increase the revenue through operations on the Live projects.

Key Roles and Responsibilities

1. Keep recruiting and contracting professional content agencies and be responsible for the management of the agencies.
2. Responsible for communicating with agencies&hosts in helping them improve the performance.
3. Build and maintain a good cooperating environment and relationship with agencies and hosts.
4. Localize the BoomLive work.
5. Assist the HQ team to deliver the ideas and reasonable references and suggestions.
6. Execute both online and offline campaigns for various operations purposes.

Key Performance Indicators (KPI)

1. The number of daily active hosts on the platform.
2. The number of total hosts on the platform.
3. The number of total agencies recruited on the platform.

Required Competencies and Attributes

1. Respond to work messages in a timely manner, within 2 hours during working hours, and within 8 hours during off-duty hours.
2. Fully understand the HQ strategy and pass it on to the host and agency in time to ensure that no information is missed.
3. Able to proactively identify problems in all aspects and solve problems in a timely manner.
4. Can propose innovative solutions that can be implemented based on existing processes, content, directions, etc.
5. Able to manage the team and encourage the team to release the full potential.
6. Good at cross-departmental communications to reach the target.

Experience & Qualifications

1. The experience of online app operations
2. The experience of live operations
3. The experience of guiding and managing.

DESCRIPTION

• This position entails curating, organizing and editing lyrics/metadata to the content presented on SBP AFRICA App and website. Managing and administering (Curate, review & Upload) content provided and working with content provider/aggregators in Kenya
• This role is responsible for developing strategic direction for In-App operation. Its primary focus will be to translate primary insight into actionable strategic and creative direction by designing project/campaign approaches and collaborating with Internal/Regional/HQ teams to formulate strategic recommendations and clear paths for growth.

Key Roles and Responsibilities

• Stay updated with industry trends, new releases (albums, singles & videos)
• Oversee all local Operations teams as well as hiring any new operations team roles.
• Manage and maintain the Content and Operation management systems (CMS & OMS)
• Provide support to content providers/aggregator for uploading licensed music content onto the digital music platform via the CMS portal
• Review metadata provided by content providers to ensure all music contents uploaded to the platform meets the required specifications
• Timely content curation for all categories of the App and Website for operating country.
• In-App/Web Content Administration
• Convert Music files to the required format – mp3 320kbps
• Encode metadata (Genre, Year of release, title and artist’s info) on each file
• Upload digital content received from CPs/Aggregators
• Ensure artists profiles are updated with country, picture and bio information
• Create and publish engaging content (Playlisting)
• Draft weekly/monthly/yearly OKR reviews and conduct regular growth and dip stats reviews, ensuring their company’s goals and objectives are achieved, as well as those of the region/department
• Develop content strategy aligned content admin plan and curated content to achieve the short-term and long-term department targets
• Facilitate new starter onboarding and training for any new Onboarding or Support managers that we add in a region
• Be the Operations department gatekeeper with regard to OMS data, ensuring all the core functions are managed to the highest level and data integrity is secured.
• Work with the Global Head of Operations, as well as the heads of each team (C.A, Buzz, and AMR) to help draft and execute a template for new unified global operations workflows
• Be a key stakeholder in continued adoption of local operational process improvements and workflows, ensuring these connect into the wider global organization
• Help Regional/HQ Operations Managers work with local artists and industry KOLs to understand potential new strategies and operational needs, ensuring they are capable of supporting in early-stage conversations

• Work with the local Ops Managers and track BI metrics and data from local activities and event partnerships that will help monitor new and existing KPI’s
• Help and work with other Regional Heads of Operations to build a cohesive global department and network
• Be a key driver of instilling the Boomplay Ops mindset into all regional staff
• Be an ambassador for our working culture, helping to maintain the “Boomplay Family” vibe and inspiring those around you
• Working with the Content acquisition and Artist Relations team, help cultivate and grow artist relationships. Ensuring existing regional relationships remain strong
• Teach and monitor Ops teammate’s ability to communicate and collaborate with the HQ/Regional teams when gathering information on bugs, new features and platform enhancements
• When required, oversee hiring of key personal in newly established offices, and be a key stakeholder in the logistical setup of infrastructure and offices
• Help local/regional Ops Managers lead on strategic projects and initiatives

Key Performance Indicators (KPI)

• Operation Quality
• Copywriting Standards
• Content Status:
• Slide, Notifications (Push, FCM)
• Album/ Single Promotion and Treatment
• Hotspot tracking and Event mapping: Anniversary, Holidays
• Team Co-operation and Communication
• Key Release Operation
• Regular Key Release operation
• Key Release playlist treatment
• Artist Account and relations management
• Weekly Competitor Review
• Regional Operation
• Communicating and aligning on trending local events, holidays and activations
• Regional Situation Comprehension
• Data Driven Analytics
• Culture Driven Focus
• New Opportunities for Brand growth
• Weekly Stats Updates and Insights

Required Competencies and Attributes

• A ‘digital native’ with experience in the music industry within the digital, commercial, or marketing space
• Existing relationships with labels and/or existing contacts at commercial/marketing platforms
• Hold a strong understanding of the music industry, new technologies and new ways fans are consuming content
• Experience with building relationships with Industry stakeholders
• Must have exceptional relationship management skills with existing music industry relationships and ability to collaborate with all teams across the business
• Analytically minded with the ability to read data and trends. Must be goal orientated and extremely organized
• Can handle extremely large workloads and multi-task in a very fast-paced, high-volume music environment is critical to this role.

• Must be tech savvy with deep understanding of current & forthcoming technologies and general market trends
• Candidates should be creative, innovative, results oriented with strong attention to detail, and resourceful.
• Must be incredibly organized, able to prioritize and multi-task under pressure
• Must be proactive, have a ‘can do’ attitude and be willing to learn.
• Must be passionate about music!

Experience and Qualifications

• OND, HND or BSc. A degree in an IT-related course is a plus
• 3+ years of content management experience
• Knowledge and skills in graphic design
• Relevant professional certifications

We are looking for a Digital Adverting Sales Manager who will be responsible for the digital ad sales and must be driven to meet and strive to exceed the sales quotas.

Responsibilities

• Selling digital advertising for SBP AFRICA and achieve the sales target.
• Build and maintain strong professional & personal relations with advertisers, ad agencies and major partners.
• Creating campaign proposals for clients based on their advertising demand.
• Follow and identify advertising industry trends and propose, implement revenue-generating sales ideas.

Requirements

1. 3+ years of experience in media, ad agency, Business-to-Business digital ad sales experience or related field.
2. Previous work experience in digital ad sales with high traffic website is an added advantage.
3. Excellent communications and negotiation skills to build consensus.
4. Fluency in local language is required.
5. Self-motivated with ability to work independently under pressure.

DESCRIPTION

This position entails curating, organizing and editing lyrics/metadata to the content presented on SBP AFRICA App and website. Managing and administering (Curate, review & Upload)content provided and working with content provider/aggregators in Kenya .

Key Roles and Responsibilities

• Manage and maintain the Content and Operation management systems (CMS & OMS)
• Provide support to content providers/aggregator for uploading licensed music content onto the digital music platform via the CMS portal
• Review metadata provided by content providers to ensure all music contents uploaded to the platform meets the required specifications
• Timely content curation for all categories of the App and Website for operating country.
• Work closely with marketing team to push relevant and trending content within the App.
• Stay updated with industry trends, new releases (albums, singles & videos)
• In-App/Web Content Administration
• Encode metadata (Genre, Year of release, title and artist’s info) on each file
• Ensure artists profiles are updated with country, picture and bio information
• Create and publish engaging content (Playlisting)
• Provide weekly reports of attained targets, strategies and curation plan to department head

Key Performance Indicators (KPI)

• Playlist Curation and timely update
• Music Category Operation
• Ensure the right/ trendy/ new content are featured on curated playlist on the App/Website
• Ensure uploaded songs does not contain audio ads tag
• Ensure lyrics are synchronized for each song on the App
• Infrastructure: Genre Review
• Infrastructure: Language Review and Tags
• Infrastructure: Playlist Tags
• Infrastructure: Duplicate and Bio profile tracking and treatment
• Pending Content Approvals
• Hotspot and Holiday Calendar tracking

Required Competencies and Attributes

• Strong analytical skills, including the ability to extract, compile and analyze data.
• Ability to prioritize and re-prioritize workload needed
• Good communication (Verbal & Written) and inter-personal skills
• Excellent Information Technology/Systems skills
• Good attention to detail

Experience and Qualifications

• OND, HND or BSc. A degree in an IT-related course is a plus
• 1-2 years of content management experience and Data entry.
• Knowledge and skills in graphic design
• Relevant professional certifications

We are looking for an experienced Digital Marketing Executive to assist in the planning, execution, and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.

The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Responsibilities

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook, etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization, etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update the website
• Collaborate with designers to improve user experience
• Measure the performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends, etc.)
• Acquire insight into online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

Requirements and skills

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns, and SEO/ SEM
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends, etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Degree in marketing or relevant field

JOB LOCATION

East Legon

Responsibilities

• Process accounts payable and receivable, depending on the role
• Utilize database software to organize financial account information
• Handle account inquiries from internal and external sources
• Make regular contact with clients to ensure payment
• Ensure company financial accounts, such as credit cards, are paid on time
• Perform internal audits on financial activities as necessary
• Review both incoming and outgoing invoices
• Generate financial reports for review by regulatory authorities

Qualifications

• Degree in business administration or account preferred
• Familiarity with productivity tools, including Microsoft Office Suite
• Experience using accounting software, such as Quickbooks and Quicken
• Strong organizational skills
• Self-motivated and detail-oriented
• Quick to collaborate and coordinate with team members when necessary
• Prior experience working with financial accounts
• Strong math and critical reasoning skills

JOB LOCATION

East Legon

SALARY: NEGOTIABLE